Politique d'expédition

 

Shipment Notification

You will receive an email to notify you when your order has been shipped. This email will include the name of the delivery company handling your order and a tracking number for you to monitor its progress.

Important Note

Regrettably, once an order has been placed, we are unable to modify the delivery address. Please ensure the accuracy of your delivery details before completing your purchase.

Delivery Countries

We currently provide delivery services to the main countries in Europe. Additionally, we are in the process of extending our delivery service to the UK. (Please note that islands are excluded from delivery coverage.) If your country is not listed, please don't hesitate to contact us, and we will do our utmost to assist you.

Delivery Timeframe

Please allow us between 3-7 working days to deliver your order. Delivery times may vary depending on the country from which you make the purchase. We are committed to delivering your product as quickly as possible.

Delivery & Customs Charges

For orders exceeding €100, delivery is complimentary.

While our primary warehouse is located in Italy, please note that all orders destined for the UK are dispatched from our local UK warehouse. As a result, there will be no customs charges applicable to these shipments.

Missed Deliveries

If you miss your delivery, our courier company will leave a calling card, and they will likely attempt
delivery again on the next working day. However, to avoid any inconvenience, we strongly recommend providing an address where someone will be available to receive and sign for the delivery, such as a work address.